Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly when you register for an account, create jobs, add customers, or contact support. This includes names, email addresses, phone numbers, and business details.
We also collect usage data automatically, including log data, IP addresses, browser type, and pages visited, to help us improve the service.
2. How We Use Your Information
We use collected information to provide, operate, and improve Caspian FSM; send transactional emails (job confirmations, invoices); respond to support requests; monitor for fraud and abuse; and comply with legal obligations.
We do not sell your personal information to third parties.
3. Data Sharing
We share data with trusted service providers who help us operate the platform (payment processors, cloud hosting, email delivery). These providers are contractually required to keep your data confidential and use it only to provide services on our behalf.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
5. Security
We use industry-standard encryption (TLS) for data in transit and AES-256 encryption for data at rest. Access to production systems is restricted to authorized personnel only.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at privacy@caspianfsm.com.
7. Cookies
We use essential cookies to keep you signed in and remember your preferences. We do not use advertising or tracking cookies.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or an in-app notice at least 30 days before the change takes effect.
9. Contact
Questions about this policy? Email us at privacy@caspianfsm.com.